How can we help?

A licence with mobile access, the PC billing service running, and internet on both PC and phone. Use the connection indicator to check status.

Local billing can continue offline while your licence permits. Email verification, activation, licence refresh, updates and store sharing require internet access.

Download EXEBill directly from the Download page. Verify your email in the installed app to activate. Your licenses still shows your serial key, validity and purchase status after sign-in.

Your licence page shows the payment status and any temporary access. Payments are reviewed within 24 hours. After approval, refresh your licence in EXEBill to receive the updated validity.

Check your spam folder and the email address you entered. Wait briefly before using the resend option. If it still fails, contact support with the time of the attempt and a screenshot of the error. Never share your OTP or password.

Check power, paper and connection, and confirm that the correct driver and printer are selected. EXEBill printer diagnostics can check the Windows service and queue. A test receipt is needed to confirm that paper actually prints.

Yes, with store sharing enabled and an accepted invitation for your verified account. Access is read-only. Export and printing depend on the permission granted by the store owner.

They show data from the last successful upload. Check the last sync time and any older-data warning. A scheduled upload cannot complete if the source computer or connection is unavailable.

Receipt reports support Excel, PDF and printing. Reports cover retained records matching your filters; shared-store exports also require the owner’s permission.

Email supportexebill@gmail.com with your purchase email, plan and payment reference. Ask support for the applicable terms before buying if you need clarification. Do not send bank passwords, card security codes or OTPs.